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Insight from the experiences economy

How experiences are distributed, what it takes to sell them well, and news from the company building the infrastructure for it.

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The £9M Post-Booking Gap: Why OTAs Are Funding Their Competitors' Growth

OTA product teams understand the revenue case. Where most stall is not on the numbers — it is on the product question: what are the surfaces, what does each one take to activate, and what does each one earn? GetYourGuide doesn't wait for that question to be answered. Its retargeting pixel fires twelve minutes after your confirmation email. The post-booking window isn't sitting empty while the decision gets made. It's already occupied. We've helped launch on all four of the surfaces between booking confirmation and travel day. Here is what each one looks like in practice.

· Craig Everett

Holibob

London · Edinburgh · New York · Sydney · Colombo

Resources

1. £200,000 modelled per 1,000,000 marketable consumers.

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